Example: Interpersonal Skills

Client: confidential

 

The Personal Challenge

A strong personality and the drive to make things happen was perceived as stubborn dogmatism by this VP's peers and superiors. This had become a barrier to promotion. The challenge was to "soften the rough edges."

Issues addressed

  • The weak side of strengths 
  • The strong side of weaknesses 
  • Listening as a means of persuasion
  • Picking the right battles
  • Taking strong stances without weakening your position

Results

This technology executive became aware that his "hard headed" side actually served him well in many situations but that it got in the way in others.  He developed listening habits that put people at ease and learned to recognize personal triggers that could set off his hard-edged responses so that he could act before reacting.